Pinkcity Imports is a B2B wholesale company selling to retailers, designers and other trades. We require that you complete our online registration process and provide us with your Federal Tax ID so we can confirm the nature of your business.

Once we have reviewed and approved your application an account will be created for you and an email will be sent with login instructions, giving you access to all pricing on our website as well as the ability to place orders online.

USD customers will create a quote list by adding products to a quote basket they wish to request USD pricing for.

We look forward to working with you!

Once you place a purchase order through the website, our shipper will reach out to confirm your order, arrange shipping or pick up and confirm payment method.

online payments maybe available in the furure

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@pinkcityimports.com.

Please note that returns will need to be sent to the following address:
101 – 19057 25th Ave, Surrey BC, V3Z 3V2, Canada

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Canada, shipping your goods may take longer than expected.

You can always contact us for any return questions at info@pinkcityimports.com.

PinkCity Imports offers local pick and can arrange shipping for you. We will email you when your order is ready for pick up. Please do not send your preferred shipper for pick up before that time.

Please contact us directly at info@pinkcityimports.com if you have any other questions.